Privacy Policy

Last Updated: April 15, 2025

This Privacy Policy describes how CloudArc ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, contact us for services, or engage with us for DevSecOps consultancy services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, job title, company name, and other contact details you provide when filling out our contact forms or reaching out to us.
• Service Usage Information: Information related to the DevSecOps consulting services you request or we provide to you.
• Technical Information: IP address, browser type, device information, pages visited, time spent on the website, and other analytics data.
• Communication Records: Records of email communications, inquiries, support requests, and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our DevSecOps consulting services
• To respond to your inquiries, comments, or questions
• To send you technical notices, updates, security alerts, and administrative messages
• To communicate with you about new services, features, or offers that may be of interest
• To monitor and analyze trends, usage, and activities in connection with our website
• To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who need access to your information to help us provide our services.
• Legal Requirements: If required to do so by law or in response to valid requests from public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: With your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.